Privacy Policy

1. Who We Are

Company: Kolour Entertainment Co., Ltd.

Location: Bangkok, Thailand

Contact: hello@wearekolour.com

2. What We Collect

We may collect the following types of information:

• Contact information you provide (such as your name, email address, or phone number) when you contact us or sign up for updates.
• Basic usage data (such as device type, browser type, pages visited, and approximate location) if analytics tools are enabled.
• Cookies if used by our website or analytics provider.

3. How We Use Your Information

We use personal data to:

• Respond to enquiries and customer support requests
• Send recurring communications about announcements, events, tickets, and releases via email, WhatsApp, and SMS (if you sign up)
• Improve website performance and user experience
• Maintain security and prevent fraud/abuse

To opt out of email, WhatsApp, or SMS communications at any time, contact us at hello@wearekolour.com.

4. Legal Basis

Where applicable, we process data based on:

• Your consent (e.g., signing up for updates)
• Legitimate business interests (e.g., site security, improving services)
• Contractual necessity (e.g., responding to requests)

5. Sharing of Information

We do not sell your personal data. We may share data with trusted service providers that help us operate our website and communications (for example, hosting, analytics, Mailchimp for email, and messaging platforms for WhatsApp and SMS), only as needed and subject to appropriate protections.

6. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described above, unless a longer retention period is required by law.

7. Your Rights

You may request to access, correct, or delete your personal data by contacting us at hello@wearekolour.com.

8. International Transfers

Your data may be processed in countries other than where you live, depending on our service providers. We take reasonable steps to ensure appropriate safeguards are in place.

9. Security

We take reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.